URLs are not allowed in reviews and usually cause the review to get immediately filtered but if you’re a more trusted reviewer, it might stick for a while and get filtered later. I did not leave the review while connected to their WiFi but because I was logged into my Google account when I accessed their WiFi, it left a trail. All these businesses have public WiFi for their customers. Some of the ones that got filtered were for Starbucks, McDonald’s, a hotel, and a movie theater.

I personally have reviewed over 200 businesses. Your business offers WiFi that customers connect to and you’ve logged into your Google My Business account from this WiFi. We then noticed even more disappear when Google’s review filter ran. When we started asking clients to leave us reviews, the first few stuck but after a few the additional ones started to immediately get filtered. Even though the offices for each agent are nowhere near each other, they all have the same IP address at work because they connect to their company’s intranet. I used to work for an agency that has a lot of clients that work for the same insurance company. Your customers share an IP address with someone who already left you a review. Here are some things that cause reviews to be filtered: What Causes a Review to be Filtered?Ī huge majority of the time reviews get filtered due to issues with the IP address of the person who left you the review. When the review filter runs we always get a ton of business owners posting over at the Google My Business forum complaining about missing reviews. The filter does not run in real time which means you could have a review stick to your listing for months and then vanish at the same time as several other reviews. The review filter runs periodically and takes down tons of reviews at once that they deem illegitimate.

How to see my google reviews